Refund & Cancellation Policy

Last Updated: December 2025

1. Digital Product Policy The "Foundation Batch" is a digital learning product that includes immediate access to proprietary videos, downloadable guidebooks, and community features. Because of the nature of digital goods, they are generally considered "consumed" upon access. However, we offer a specific guarantee for this program as detailed below.

2. 7-Day Money-Back Guarantee (Foundation Batch) We want you to feel confident in your investment. Therefore, Derivera offers a 7-Day Money-Back Guarantee for the Foundation Batch under the following conditions:

• Timeframe: You must submit your refund request via email to [email protected] within 7 days of your purchase timestamp.
• Fair Usage Policy: This guarantee is designed to allow you to evaluate the teaching style and logic "risk-free." However, to prevent piracy, if our system logs show that you have completed 100% of the course content before requesting a refund, the request will be considered "Product Consumed" and the refund will be void.
• No Downloads: If our system detects that you have downloaded the proprietary PDF guidebooks, tools, or Excel sheets, the refund request will be denied to protect our intellectual property.
• Feedback: You must provide a brief explanation for the cancellation so we can improve our services.

3. Standard Cancellation If your request falls outside the 7-day window or violates the Fair Usage/Download limits mentioned above, no refunds will be issued under any circumstances.

4. Technical Issues In the rare event of a technical error (e.g., double payment or failure to receive login credentials), please contact our support team immediately. These issues will be resolved irrespective of the refund policy window.

5. Contact Us To initiate a refund request, please email us at: Email: [email protected] (Please include your full name and the email address used for purchase).